Microsoft Lumia 950 XL - Troubleshoot internet connection issues

Troubleshoot internet connection issues

If your internet connection doesn’t work
• Check your mobile data connection. Swipe down from the top of the screen, tap All

settings > Network & wireless > Mobile & SIM, and check that Data connection is

switched to On .

• Check your WiFi connection. Swipe down from the top of the screen, tap and hold

WiFi, and check that WiFi networking is switched to On and you are connected to a

network.

• Check that battery saver mode is not switched on. Swipe down from the top of the screen,

and tap All settings > System > Battery saver.

• If you are abroad, check that you have allowed roaming. Swipe down from the top of the

screen, tap All settings > Network & wireless > Mobile & SIM, and check that

Data roaming options is switched to roam. Connecting to the internet when roaming,

especially when abroad, can raise data costs substantially.

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